We strive for the highest level of customer satisfaction. To reinforce our customer service we offer 30 day money back guarantee. We would refund full money if you are not satisfied with our service. Our packages include unquestionable 30-day money back guarantee, since we take into consideration the cases when someone will make a purchase from us and subsequently find that the product doesn't fit their demands or come up to their particular expectations. In the unlikely event you are not 100% satisfied with our services, you are free to request your investment back within 30 Days of the sign-up date. At Pro Web Design customer satisfaction is very important. We believe that we offer the most affordable, robust and reliable web hosting in the industry. We are so confident in our platform that our hosting services carry a 30 day money back guarantee. If you are not completely satisfied with our services for any reason within the first 30 days of usage you will be given a full refund of all monthly hosting fees. This policy does not apply to any additional services such such as : Domain Registration, Dedicated IP, Dedicated SSL Certificate, Dedicated Servers, Web Design Services, Hosting package offered in promotional offers. Domain name registrations are processed immediately and are non-cancelable and non-refundable. Also if your hosting account has free domain name and you cancel the service then the charges of Free Domain will be deducted from the refund amount. The accounts violating the company polices will not be entertained for money back policy.